Terms of service

📜 Terms of Service

Overview

This website is operated by KCLAY3D.
Throughout the site, the terms “we”, “us” and “our” refer to KCLAY3D.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country
  • You will not use our products for any illegal or unauthorised purpose
  • You will not violate any laws in your jurisdiction

Products & Services

All products are made to order using 3D printing.

We make every effort to display colours and images as accurately as possible. However:

  • Colours may vary due to screen settings and filament batches
  • Minor surface variations and layer lines are part of the 3D printing process

These variations do not affect the functionality or quality of the product.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Payments

All prices are listed in GBP (£) and are subject to change without notice.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per person or order

Orders will only be processed once payment has been successfully received.

Order Accuracy

You agree to provide current, complete, and accurate purchase and account information.

We are not responsible for delays or failed deliveries due to incorrect information provided at checkout.

Shipping & Delivery

Shipping times and costs are outlined in our Shipping Policy.

We are not responsible for delays caused by postal services or circumstances outside our control.

Returns & Refunds

Our Returns & Refunds Policy outlines your rights regarding returns, replacements, and refunds.

By placing an order, you agree to the terms set out in that policy.

Intellectual Property

All content on this site, including:

  • Product designs
  • Images
  • Text and branding

are the property of KCLAY3D and may not be copied, reproduced, or used without permission.

Limitation of Liability

We are not liable for any:

  • Indirect or incidental damages
  • Losses resulting from the use or misuse of our products
  • Delays or failures caused by circumstances outside our control

All products are used at the customer’s own risk.

Errors & Inaccuracies

Occasionally there may be information on our site that contains errors, inaccuracies, or omissions.

We reserve the right to correct any errors and to change or update information without prior notice.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for changes.

Contact Information

For any questions regarding these Terms of Service, please contact us.